Privacy Policy

Introduction

At Jabsco® Toilet Valve Assembly, Marine Toilet, Pumps, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website jabscos.shop (the “Website”) or make a purchase from us.

Please read this Privacy Policy carefully. By accessing or using our Website, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use our Website.

What Information Do We Collect?

Information You Provide to Us

We collect information you provide directly to us, such as:

Contact details, including name, mailing address, email address and phone number when you create an account, make a purchase, contact us via our website, or participate in promotions, contests or surveys.
Payment information, such as credit/debit card details and billing address when you make a purchase.
Profile information that you provide for your user account, such as username, profile photo, gender, birthday, and other demographic information.
Information when you contact us with questions or feedback.
Any other information you intentionally provide us when using our Website.

Automatic Information Collection

When you access or use our Website, we automatically collect information about you, including:

Log data, which may include IP address, browser type, operating system, the web pages you view on our site, the time and date of your visit, the time spent on each page, and the websites you visit before and after our Website.
Device data, including your device ID and type, device settings, and geolocation data.
Cookies, which are small data files stored on your hard drive or device. We use cookies to improve site functionality by remembering your preferences and analyzing site usage. Our cookie policy provides more details.

This information does not identify you personally. We only associate it with you if we have a lawful basis to do so.

Information from Other Sources

We may obtain information about you from other sources, including:

Social media platforms if you interact with us through those platforms.
Partner businesses we collaborate with in connection with promotions, contests, or special offers.
Publicly available sources, including information to maintain up-to-date contact information.

We will obtain your consent before collecting information from other sources, as required by applicable laws.

How Do We Use the Information Collected?

We may use the information we collect for the following purposes:

To provide our products and services and fulfill your orders and requests, such as to:
- Process and complete transactions, ship products
- Communicate with you about your orders and purchases
- Provide customer support, respond to inquiries
- Send administrative information, confirmations, updates, security alerts
- Personalize your shopping experience by providing recommendations and special offers
- Enable you to participate in contests, sweepstakes or promotions
- Analyze and understand our customer base and improve customer experience
To optimize our Website and present you with relevant content by:
- Recognizing you when you return to our site
- Remembering your preferences and settings
- Analyzing site usage, transactions, and user demographics
- Measuring ad performance and reach
- Improving our site design and offerings
For our business purposes, such as:
- Fraud prevention, risk assessment, and security
- Detecting and preventing illegal activity
- Debugging and repairing errors
- Analytics, product development, and enhancement
- Marketing and promotions for our products and services
- Internal research and reporting
- Legal compliance
With your consent: We may use your data for additional purposes that are clearly disclosed to you and to which you consent.
Other uses: We may also use your information as permitted or required by law.

How Do We Share Your Information?

We will not sell or rent your personal information to third parties.

We may share your personal information in the following circumstances:

Affiliated businesses: We may share your information with our affiliated companies for business purposes like customer support, marketing, and technical operations.
Service providers: We may share your data with trusted third party service providers that perform services on our behalf, related to payment processing, order fulfillment, business analytics, customer service, fraud detection, website hosting, maintenance, and more. These service providers are contractually bound to use your information only to provide services for us.
Business transfers: If we are involved in a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar event, your information may be transferred as part of that deal. We will notify you of any such transfer and use reasonable means to ensure the transferee honors this Privacy Policy.
Legal requirements: We may disclose information about you if required by law, regulation, court order or subpoena, legal investigation or government request, or to establish or exercise our legal rights or defend against legal claims. We will try to minimize the scope of disclosure in such cases.
With your consent: We may share your information for any other purposes we disclose to you and to which you consent.

Is My Information Secure?

We take reasonable administrative, technical and physical measures to protect the confidentiality and security of your personal information against loss, theft and unauthorized access, use or disclosure. Our security controls are aligned with industry security standards and best practices.

However, no security system is impenetrable. We cannot guarantee the complete security of your information, especially when you transmit it over the internet.

International Data Transfers

We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside your state, province, or country. We only transfer your personal information lawfully, for the purposes described in this Privacy Policy.

Where required, we rely on adequacy decisions, standard contract clauses, or other legal mechanisms to enable cross-border data transfers.

Data Retention

We retain your personal information only as long as necessary to achieve the purposes described in this Privacy Policy, subject to our legal and regulatory obligations.

We determine retention periods based on the type of information collected and the purpose it serves, taking into account contractual obligations, dispute resolution, accounting and tax requirements, potential litigation, and consent provided by you.

When we no longer need to retain your personal information, we dispose of it securely according to our data destruction procedures.

Your Privacy Rights

You may have certain rights regarding the personal information we maintain about you. We will respect your individual rights and respond to your requests in accordance with applicable law.

Right to access: You may have the right to access the personal information we hold about you.

Right to rectification: You may ask us to update or correct your personal information if you believe it is inaccurate or incomplete.

Right to erasure: You may request the deletion of your personal information, subject to our legal and regulatory obligations.

Right to restrict processing: You may ask us to restrict the processing of your personal information in some circumstances. This may impact our ability to provide services to you.

Right to data portability: You may have the right to obtain your personal information in an easily accessible format and transmit it to another controller.

Right to object: You may ask us to stop processing your information, including for profiling, direct marketing, and research purposes.

Right to withdraw consent: If we have obtained your consent to process your personal information, you have the right to withdraw your consent at any time.

To make a request, please contact us. We may request additional information to verify your identity and the nature of your request.

Cookies and Tracking Technologies

We and our service providers use cookies and other tracking technologies on our website. These help provide and improve our services, personalize your browsing experience, provide security, analyze how our website performs, and serve ads that may interest you.

You can disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.

Our complete cookie policy provides more details about the cookies and tracking technologies we use.

Direct Marketing Communications

With your consent, we may contact you with promotional messages regarding products, special offers, services and other marketing communications.

You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in the messages you receive. Alternatively, you can contact us to opt out.

Even if you opt out of promotional communications, we may still contact you with important information about your purchases, account, inquiries or other non-promotional matters.

Links to Third Party Websites

Our Website may contain links to third party sites like social media platforms. Since we do not control those sites, we encourage you to review their privacy policies. We are not responsible for the practices of third party sites.

Children’s Privacy

Our Website is not directed to children under 18. We do not knowingly collect personal information from children. If you become aware we have collected personal information from a child, please contact us so we can take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as we add new features, as laws change, and as industry privacy and security standards evolve. We will notify you of material changes by posting the new Privacy Policy on our Website. You are advised to consult this policy regularly for any changes.

How to Contact Us

If you have any questions about this Privacy Policy or our information handling practices, please contact us using the information below:

Email: [email protected]

Phone: (555) 123-4567

Address: 123 Marine Blvd, Nashville TN 37217

California Resident Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include:

Right to know what personal information we collect, use, and disclose about you
Right to request deletion of your personal information
Right to opt out of sales of your personal information

To exercise these rights, please submit a verifiable request to us. You may designate an authorized agent to submit requests on your behalf by providing proof you have granted them permission.

We may need to verify identity before responding to the request to ensure we provide information to the correct individual. No fee will be charged for your first request in a 12-month period, but we may charge a reasonable fee for subsequent requests.

We will not discriminate against you for exercising these rights, but some functionality like loyalty programs may be impacted if you ask us to delete your information.

Nevada Resident Rights

If you are a Nevada resident, you have the right to opt out of the sale of certain personal information we collect from you, such as your name, address, age range or date of birth. We do not currently sell your personal information as defined in the Nevada law. If you wish to be notified if we plan to sell your information in the future, please contact us.

Contact Us

Please contact us if you have any questions about this Privacy Policy or the personal information we collect about you.